Skip to main content

Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution:

-

*Vanilla Ice Cream that puzzled General motors!!!!*

An Interesting Story. 

Once long time ago a complaint was received by the Pontiac Division of General Motors:

'This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-Cream for dessert after dinner each night, but the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it. It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem.....


You see, every time I buy a vanilla ice-cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts just fine. I want you to know I'm serious about this question, no matter how silly it sounds "What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind?" 


The Pontiac President was understandably sceptical about the letter, but sent an Engineer to check it out anyway.


The latter was surprised to be greeted by a successful, obviously well educated man in a fine neighborhood. He had arranged to meet the man just after dinner time, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn't start.


The Engineer returned for three more nights. The first night, they got chocolate. The car started.  The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start! 


Now the engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. 


He arranged, therefore, to continue his visits for as long as it took to solve the problem. And toward this end he began to take notes: He jotted down all sorts of data: time of day, type of gas uses, time to drive back and forth etc.


In a short time, he had a clue: the man took less time to buy vanilla than any other flavor. Why? The answer was in the layout of the store.


Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup. 


All the other flavors were kept in the back of the store at a different counter where it took considerably longer to check out the flavor.


Now, the question for the Engineer was why the car wouldn't start when it

took less time. Eureka! - Time was now the problem - not the vanilla ice cream!!!!


The engineer quickly came up with the answer: "Vapour lock".


It was happening every night; but the extra time taken to get the other flavors allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still too hot for the vapor lock to dissipate.


*Reflection*


Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution, with cool thinking.


Don't just say it is "IMPOSSIBLE" without putting a sincere effort....

What really matters is your attitude and your perception.

Business learning:

Never underestimate your Clients' Complaint, no matter how funny it might seem!

This is a real incident that transpired between a customer of General Motors and its Customer-Care Executive.

“Try to Fix the Bug instead of accepting it as a Known Issue"

Story Source:

Received through whatsapp.

Note:

What is Vapor lock:

Vapor lock is a problem caused by liquid fuel changing state to gas while still in the fuel delivery system of gasoline-fueled internal combustion engines.

Vapor lock happens when your fuel boils in your carburetor or your fuel line. Vaporized fuel creates back pressure in your fuel system and prevents gas from getting to your engine. It commonly occurs when a car has been idling or has been turned off and then back on (source: Google search).

Click below 👇to explore 200+ articles:

Popular posts from this blog

Right attitude is a great power (story):

😒A Businessman was deep in debt and could not see any way  out. 😒Creditors and Suppliers were demanding payments. He sat in the park, deep in thought, wondering if anything could save his company from bankruptcy. 👍Suddenly an old man appeared before him and asked, "I can see that something is troubling you seriously". 👍After listening patiently the old man said, "I believe I can help you". 👍👍👍He asked the man his name, wrote out a cheque and put it into his hands saying, 👍"Take this money, meet me here exactly one year from today... and you can pay me back at that time". 👍Then he turned and disappeared as quickly as he had come. 👌👌👌The businessman saw in his hands a cheque for $ 500,000... signed by Warren Buffet, one of the richest men in the world. 👍"I can erase my worries instantly...

What can a radical leader do?

 Radical leader, can: Prepare oneself Exemplify Moral Integrity Go Beyond Self-Interest Establish Clear Goals Respect Your People Convey an Inspiring Vision Be A Mentor... and in doing so inspire revolutionary teamwork.

Learn B-school/Business lessons from street vendors:

- Captain Raghu Raman teaches an interesting business lessons from Street vendors. And in the last section he speaks about the after retirement life of young armed forces. Click to watch: About Captain Raghu Raman: Note:  The above video is linked directly from youtube. About 'Raghu Raman' detail is received from youtube description.

30 simple life skills for 30 days:

*How can I improve myself within a month?*  This is a plan for 30 days. You can start practicing it from tomorrow. Follow one life skill per day as per the numbering 1-30 below. So if you follow order without miss, you will be able to do this whole exercise in a month. Many times we want to bring many habitual changes in us, but we fail to do it because of lack of initiative and many more reasons. Let us take this opportunity to imbibe this 30 better life skills in us. For better planning and implementation of this 30 skills. You should plan for the day one day prior. So that you can start your day afresh with a skill. *30 simple tasks for 30 days -:*     *Day 1*. Greet people with smile. Life is short. Life is simple. Do not complicate it. Don’t forget to smile.. *Day 2*. 'Greet first'. Make an habit of, you greeting the person before he greets you 'Hi, Good morning'. *Day 3*. Start planning your day. It will take a few minutes but ...

How important a good sleep is:

Snippets: - In an average a person needs atleast 7-9 hours of good quality sleep. - Lack of sleep affects certain parts of the brain more than others. The emotional center of  your brain , the amygdala, becomes more sensitive to negative stimuli both internal and external. - Without enough rest, your immune system doesn’t have enough time to recharge itself or fight off infection.  - Try going to bed and waking up at the same time every day even on weekends. - Sleep deprivation can affect all aspects of your life.  Click to read the full article by sleep expert:

How to Fight Stress with Empathy?

Snippets : - We often use the words “I’m stressed” casually in our everyday conversations, with little acknowledgment of the adverse effects of stress in our lives. - Not all stress is bad, of course. Stress can also be invigorating or  lead us to care  about the welfare of others, if channeled in the right way. - To some extent, we can reduce stress by simply taking good care of ourselves through getting proper sleep, exercise, and nutrition. - If we all focused more on listening and understanding each other, the world would be a lot less stressful—and a lot happier—place to live. Click to read from source : If unable to open, paste the below link to browser: http://greatergood.berkeley.edu/article/item/how_to_fight_stress_with_empathy/success

Beyond the Clock: Reclaiming Our Most Precious Hours for Family:

 - The sun climbs, painting the morning sky with hues of promise. For many, that daily ascent marks not the beginning of personal pursuits, but the quiet march towards another workday. From **8 AM to 5 PM**, five days a week, the most vibrant, energetic hours of our lives are often exchanged for the steady hum of the office. This isn't just a block of time; it's the very core of our waking, productive selves, poured into tasks and targets that shape our careers, but often leave precious little for the dreams that stir outside the cubicle walls. Think of it. These are the hours when the mind is sharpest, the body most resilient, the spirit most eager. It's when children are at school, when the daylight holds the most potential for outdoor adventures, creative projects, or simply quiet reflection. Yet, for nearly a decade or two, sometimes even longer, this prime segment of our existence is dedicated to the demands of professional life. We arrive, often before the world fully...

The Ripple Effect of Positive Communication and Good Behavior 🗣️:

 - In today's fast-paced world, the rise of aggressive behavior in schools, families, organizations, and corporations is a growing concern. This trend poses a significant threat to our collective well-being and productivity. It's time for us to recognize that good behavior and positive communication aren't just polite gestures; they are essential for creating thriving communities and a better society. The Foundation of Strong Organizations 💪 For any organization, a healthy internal environment is crucial for success. Aggressive behavior, whether it's verbal insults, passive-aggressiveness, or bullying, erodes trust, stifles creativity, and leads to high turnover rates. It creates a toxic atmosphere where people are afraid to speak up or share ideas. Conversely, an organization that prioritizes good behavior and positive communication benefits immensely. When we feel respected and valued as a team, we are more likely to be engaged and motivated. This leads to:  * Improv...

From the Ground Up: Why Teams Drive Success and Leaders Pave the Way:

 - In the vibrant and often demanding landscape of the workplace, success isn't a solitary achievement. It's a collective effort, a finely tuned craft where each instrument plays a crucial role. And at the heart of this craft lies a fundamental truth: the team actually does the job. They are the engine room, the innovators, the problem-solvers who operate at the ground level, translating strategies into tangible results. We've all seen it – the late nights spent brainstorming solutions, the collaborative efforts to meet tight deadlines, the sheer ingenuity displayed when faced with unexpected challenges. This is where the real magic happens. Teams, empowered and given the space to operate, bring a unique blend of skills, perspectives, and creativity that is essential for navigating the complexities of the work. They understand the nuances, the local context, and can often devise solutions that a top-down approach might miss entirely. But where does leadership fit into this ...

## The Power of Lifestyle Management: Live happier, more fulfilling lives;

 - Life style Management for better life: ## The Power of Lifestyle Management:  Live happier, more fulfilling lives; A Shield Against Lifestyle Diseases: Lifestyle management is not just about avoiding disease; it's about proactively investing in yourself and overall well-being. By making thoughtful choices in our daily lives, we can significantly reduce our risk of chronic diseases, improve our physical and mental health, and live happier, more fulfilling lives.  Lifestyle Management is important for overall health to live a balanced life that includes eating the proper amounts of healthy food, getting daily exercise, sleeping well and maintaining good relationships. The term ‘Lifestyle’ was introduced by Austrian psychologist Alfred Adler in his 1929 book, The Case of Miss R., with the meaning of "a person's basic character as established early in childhood". The broader sense of lifestyle as a "way or style of living" has been documented since 1961. Life...